Julia's Bra Shop Consumer Complaints All Reviews

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Julia's Bra Shop Reviews

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  • Waiting for two refunds for almost a year

    I have placed two orders with Julia's Bra Shop in the last year (Order # JBS_0013409-337 for $51.47 and Receipt # 4855-5520-5298 for $63.46).I have made numerous calls and sent many emails to their customer service department and I have yet to see a refund. The last time I talked to someone I was told that a different department took care of refunds and my information would be forwarded to them, but I still haven't seen a refund nor can I get a name or contact # to talk to whoever I need to regarding this issue. I need to get this refund as soon as possible to help pay next... More...
    orangecat's Picture   orangecat    0 Comments   Comments
  • Don't by from Julia's bra shop; terrible customer service!!

    I ordered two items at the end of February called in a week later to change my order and was told that canceling the current order and putting in a new order would be better. So I did actually ordered an additional item (3 total). In early April, I received my 1st order. I never received my 2nd order and was never contacted about any items being out of stock. Since one item of the 1st and 2nd order were the same I kept it and only returned the remaining item. I did wait a few weeks though because I was told that the 2nd order is on the way. Besides the fact that nobody contacts you when... More...
    (Shopping, Chain Stores)
    jbartens's Picture   jbartens    0 Comments   Comments
  • Julia's Bra Shop

    In January I ordered 2 bras from this company. To date I have never received the merchandise and my Paypal account was charged as of Jan.31. I have contacted the company repeatedly via phone and email to get this cleared up and have never been able to connect with anyone nor have my calls and requests been returned. I am quite frustrated and bekieve that this kind of behavior casts a shadow on all Internet based businesses. I will be very hesitant to order anything online again. This is very poor business and as unethical as it gets. Someone should investigate this company -they have many... More...
    (Shopping, Chain Stores)
    margy's Picture   margy    0 Comments   Comments
  • Why is the company still in business????

    I ordered 2 bras in Jan. 2010. Never received so kept calling back and they said was on backorder. It may come in Wed. or Fri. This went on and on and they kept saying the same thing. They debited my account for the money. I finally called and canceled the order. I was supposed to get the money refunded within 10 days. Never received. Called back 2 more times and got the same answer. It is now 4/15/10 and I have not received the money. I called and left nasty message and today I sent them an email. Called and they didn't answer. More...
    choctaw112354's Picture   choctaw112354    0 Comments   Comments
  • Julia's Bra Shop - dishonest

    This company should be prosecuted. They are completely dishonest. I ordered merchandise on 2/26/10 Money was withdrawn from my acct 3/2/10 Merchandise has not been received. Couldn't contact them through e-mail or phone until today (3/24/10) Debbie "the customer service rep" was less than helpful. She refused to give out any information about the company. She did not even want to provide the address of the company. There has to be a legal way to take action and/or stop this "company" from "doing business' I really wish I had read these reviews... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    joyalg's Picture   joyalg    4 Comments   Comments

    DO NOT BUY FROM THIS COMPANY!! I purchased bras for $41.97 over 3 months ago but did not receive them so I asked for a refund. Julia's cut off all communication and would not refund my money! I paid through Paypal so I filed a complaint but all they got me was $6.21 refund out of my $41.97 I paid to Julia's. The most HORRIBLE experience I have ever had with online shopping!! Places like this ruin it for other online companies. More...
    csreife's Picture   csreife    0 Comments   Comments
  • Don't order from Julia's Bra Shop

    I placed an order Jan 23, 2010 and one month later I still have not received my items. Sent them 2 email messages on their customer service site, left 2 messages on their customer service phone, sent two emails to the person who acknowledged they received my funds from paypal. No response has been given. Hopefully paypal can assist with these people. It was an expensive lesson. The web site still advertises a 3 day only sale and it has been over a month. The customer service hotline says thanks for contacting customer service but doesn't say for who. I am sure this is a fraudelant... More...
    (Shopping, Chain Stores)
    kendall's Picture   kendall    0 Comments   Comments
  • Takes your money but doesn't deliver the goods

    I placed an order Jan 23, 2010 and they received the money, but 2 emails to their customer service line, 2 emails submitted to customer service and 2 emails to the person who confirmed they received my funds through paypal and not once has any one responded to me. I am sure this is a fraudulent site, their customer service phone number is an answering machine that thanks you for contacting customer service but doesn't use the name Julia's bra shop. Their website has had a 3 day only sale for over a month - What ever you do don't order from these guys or it will be an... More...
    (Shopping, Chain Stores)
    kendall's Picture   kendall    0 Comments   Comments
  • Julia's Bra Shop

    Have ordered before - and the service was slow - but eventually received the items. This time - lots of promises - but no delivery. I e-mailed and phoned - no response. It was past 45 days - so no pay-pal coverage. Finally got through on the phone!!! Spoke with Gretchen - although it took a long time we eventually discovered that nothing had or was going to be shipped - and surprise!! no refund yet either!! Gretchen promised I would get it in four days. Hope she was sincere! More...
    jeopardy's Picture   jeopardy    1 Comments   Comments
  • complaint

    I ordered bras on 1/13/10 for $155.00 By 2/3 I hadn't received them and called customer service, no response, the next day emailed company, no response. I saw the complaints on the internet and fortunately I had paid via paypal so on 2/5 I filed a claim with them. Within an hour I got a call from Julia's Bra Shop (the call came from New York-I thought they were in North Carolina) they said the bras were on back order... I canceled the order. They said it would take 7-10 days for my refund to show up on paypal. ("it takes 7-10 days" is the answer to all questions) I... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    kathymarie's Picture   kathymarie    0 Comments   Comments

    (Online Shopping - Sponsored by AMAZON.COM)
    gotcheated's Picture   gotcheated    0 Comments   Comments
  • Careful!!! - BAD CHOICE

    Placed an order on 10-8-09. Have requested a ship date & tracking # several times. As of 10-27-09 - they STILL had no tracking #, or ship date, nor was the order in progress after 20 days (13 of their business days & they promised to ship within 10-12 business days). Beyond BAD SERVICE, BAD CHOICE. Would NEVER recommend them or EVER order from them again. My experience with them has been frustrating & stressful. Wish I had been wiser & read the reviews on the bad service others experienced with them as well before I ordered. Did order elsewhere now - after all the... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Rhar's Picture   Rhar    0 Comments   Comments
  • You Have Been Warned!

    I ordered several bras from them, but they were too large, so I called the merchant to get their instructions for returning (exchanging) the merchandise. I followed their instructions to the letter, but several weeks went by and no replacement. I called several times, and each time I would get their voice mail and be forced to leave a message, which they never returned. Weeks turned into months, and still nothing. It finally dawned on me that since I had paid with my American Express card, Amex might be able/willing to help me, but I was not counting on it due to the amount of time that... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Jami's Picture   Jami    0 Comments   Comments
  • finally

    I ordered 2 bras from Julia's Bra Shop on the 4th of June 2009. I received them today July 10th. There was no comunication from them even though I e-mailed them 3 times and phoned once. I had no idea if I had been ripped off or not. I am happy to say that I have the bras, they are exactly what I ordered and I am very satisfied with them. I just wish Julia's Bras had taken the time to keep me posted about the order status. Has the potential to be a good site, if they show a little more consideration for their customers. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    bubba's Picture   bubba    0 Comments   Comments
  • Julia's Bra Shop

    I ordered 3 items from this "merchant". After 5 weeks they sent 2 of them with a note saying the third item {the most expensive one of course) would be shipped later. Well 9 weeks later and dozens of emails,phone calls...no response EVER from this con artists. I wish I had read the reviews before I ordered because there are a lot of other people who have had the same thing happen to them. Apparently these people think they can get away with theft and fraud. If you have been a victim of these people(don't waste time with Paypal they won't help you-they don't care)... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    CHill's Picture   CHill    1 Comments   Comments
  • Rip Off

    Do not order from Julia's Bra shop. I ordered 4 items from them. It took 21 days to receive part of my order after filing a claim with paypal. They then shipped the other part and sent the wrong items. You will never get anyone on the phone and you will never receive an answer to an email. They are terrible. Paypal will only do so much. They told me that they cannot really investigate what you order verses what you receive from them because they cannot access their website in that way. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    abg277's Picture   abg277    1 Comments   Comments
  • playtex cross your heart bras 42D

    I misordered a 42D and phoned within 8 hours of ordering and talked to a rep. and she said that she would change it to 40D. I rtec'd 2 42Ds and again called and was told to return the bras and they would send me 2 40D's and pay the shipping. I sent them with all the info required and have heard nothing since. No bras, no credit on my Visa acct. etc. I really need the 40D's as I have lost 40 lbs and the old bras are too big. my receipt # is 1640-9830- 2298-4661 my phone # is 530-629-3716 and e-mail is jeanithomas43@yahoo.com I am still waiting for some response since... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    teacher1's Picture   teacher1    0 Comments   Comments


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